Privacy Policy

Table of Contents

Your privacy is very important to us. Accordingly, we have developed this Policy in order for you to understand how we collect, use, communicate and disclose and make use of personal information.

The following outlines our privacy policy:

Before or at the time of collecting personal information, we will identify the purposes for which information is being collected. We will collect and use of personal information solely with the objective of fulfilling those purposes specified by us and for other compatible purposes, unless we obtain the consent of the individual concerned or as required by law. We will collect personal information by lawful and fair means and, where appropriate, with the knowledge or consent of the individual concerned. 

Personal data should be relevant to the purposes for which it is to be used, and, to the extent necessary for those purposes, should be accurate, complete, and up-to-date. We will protect personal information by reasonable security safeguards against loss or theft, as well as unauthorized access, disclosure, copying, use or modification. We will make readily available to customers information about our policies and practices relating to the management of personal information.

How We Collect Data

Spiritually Guide may collect personal data in the following ways:  

  • When you contact us through our contact forms, by text or by email.
  • When you book and pay via our bookings forms
  • When you subscribe to our newsletters
  • When you like, follow or contact us via our social media pages or listing pages
  • When you leave a comment on our website

​What Data We Collect

Spiritually Guide may collect some or all of the following personal data when you contact us. This depends on the method and purpose of contact: 

  • Name
  • Date of Birth
  • Email Address
  • Address
  • Phone number
  • Other personal information necessary for us to fulfill your service requests. (For example, the questions or personal information you provide when you book an email reading)

Spiritually Guide also collects data through the use of cookies. We use this data to monitor general usage patterns of our website users; such as, popular pages, bounce rates etc. It is used to improve our website and services. Furthermore, it allows us to tailor our content and products to our clients needs. We do not use cookies to identify or monitor your individual use of our site. However, we may provide information to third parties about you that does not allow you to be contacted or identified. This includes where such information is combined with similar information of other users of our website. For instance, we might inform third parties regarding the number of unique users who visit our website, the demographic breakdown of the users of our website, or the activities that users engage in while on our website.

The third parties to which we may provide this information may include potential or actual advertisers, providers of advertising services (including website tracking services), commercial partners, sponsors, licensees and other similar parties. We will not trade or sell email addresses or personal contact information. Additionally, some platforms you use to submit personal data to Spiritually Guide such as Facebook, Instagram etc may hold that data. For full information regarding their handling of your data, please refer to the relevant third party platform’s privacy policies.

Third Party Vendors

Third party vendors, including Google, may use cookies to serve ads based on your prior visits to this website or other websites. Google’s use of advertising cookies enables it and its partners to serve ads to you based on your visit to this site and/or other sites on the Internet. You may opt out of personalized advertising by visiting Ads Settings https://www.google.com/settings/ads. (Alternatively, you can opt out of a third-party vendor’s use of cookies for personalized advertising by visiting www.aboutads.info).  You can also read our third party technology provider Ezoic’s privacy policy here: 

https://g.ezoic.net/privacy/spirituallyguide.com

Visitor comments may be checked through an automated spam detection service.

Why We Collect Your Data:

  • We collect your personal data for the following purposes:
  • Communicating with you when you have contacted us
  • Providing you with one of our services when you have booked with us.
  • Providing you with one of our services when a voucher has been purchased on your behalf.
  • Providing you with products you have purchased from us.
  • Providing you with products that have been purchased from us on your behalf.
  • Providing continuity of service when you re-book with us
  • Providing you with our newsletters, updates or special offers when you have subscribed to our newsletter 
  • Running competitions or draws and communicating with the prizewinners 

Litespeed Cache

This site utilises caching in order to facilitate a faster response time and better user experience. Caching potentially stores a duplicate copy of every web page that is on display on this site. All cache files are temporary, and are never accessed by any third party, except as necessary to obtain technical support from the cache plugin vendor. Cache files expire on a schedule set by the site administrator, but may easily be purged by the admin before their natural expiration, if necessary. We may use QUIC.cloud services to process & cache your data temporarily.Please see https://quic.cloud/privacy-policy/ for more details.

How Long We Hold Data

If you subscribe to our newsletter, we will retain your name, email address and opt-in date until you unsubscribe. Records of online readings and reading related communication you have had with us are held in the strictest confidence to ensure continuity of service next time you book. We hold those records until such a time as you instruct us to delete them. We will never disclose, sell or otherwise release any of your personally identifiable information to third party advertisers or third party companies. Your trust is important to us and the confidentiality of our services is paramount. We take great care to keep your information secure and to maintain a confidential service. 

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

Your Right To Access And Your Right To Be Forgotten

Under GDPR legislation, from the 25th of May 2018 you have the right to access a copy of your personal data within one month of requesting it and you have the right to be forgotten. To request a copy of any personal data we may hold on you or to request for any such data to be deleted, please email info@spirituallyguide.com with your formal request. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

We are committed to conducting our business in accordance with the aforementioned principles in order to ensure that the confidentiality of personal information is protected and maintained.

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